In this series of news alerts, CM Murray LLP regulatory and professional discipline partner, Andrew Pavlovic, identifies three key regulatory trends which firms and solicitors need to be aware of in 2022.  In this first alert, Andrew considers the extent to which the SRA is continuing to investigate personal misconduct following the High Court Judgment in Beckwith at the end of 2020.

The decision of the High Court in Beckwith was widely seen as a warning to the SRA against encroaching into solicitors’ private lives, and investigating conduct which does not touch on a solicitor’s practice or the standing of the profession….Read more

Law firm leaders and advisers please read Alys Carlton‘s recent LinkedIn post. It is spot on.

Delivering effective performance in “big jobs” within a fulfilled life needs focus and determination.

Determination to actually to do less of something, to allow others to grow, and for you to find the head-space, time and energy to devote to where you know it is best spent.

The same for business and personal life – and the huge fuzzy area where they overlap.

Of course – this is easy to say and hard to do. See David Maister , “Strategy and the Fat Smoker” for the business context. And maybe even get some help from Alys ?

In this alert, Associate Pooja Dasgupta and Partners Zulon Begum and Clare Murray summarise three of the most notable and interesting Partnership and LLP law cases heard by the UK courts in 2021, with some practical commentary on how they might affect LLPs and partnerships, and their members and partners.

3 of the Must-Know Partnership Law Cases of 2021


If yes, it’s well worth reading this important Cat Rutter Pooley piece along with the John Gapper article she links to. My view below.

• 𝙇𝙤𝙘𝙠-𝙨𝙩𝙚𝙥 𝙩𝙝𝙧𝙞𝙫𝙚𝙨 – where partner contributions (time, profit, leadership …) do not vary too much and rewards are at the top end of their markets. See Slaughter and May and others with tight client and work-type focus and narrow geographic footprints. Clients also get great service from leading industry/sector experts that are totally client focused.
• 𝙇𝙤𝙘𝙠-𝙨𝙩𝙚𝙥 𝙘𝙖𝙣 𝙨𝙪𝙧𝙫𝙞𝙫𝙚 – as a profit allocation system – when contributions are varied but little top-end market competition for firm’s most productive partners. See the Magic Circle in 1990s and early 2000s, pre-PE boom taking firm hold.
• 𝙇𝙤𝙘𝙠-𝙨𝙩𝙚𝙥 𝙘𝙖𝙣𝙣𝙤𝙩 𝙨𝙪𝙧𝙫𝙞𝙫𝙚 – in its pure form – in a market where variable contribution and high levels of poaching pressure on firms’ most productive partners co-exist. The PE pressure-cooker.

𝙎𝙤𝙡𝙪𝙩𝙞𝙤𝙣 – for most firms – a well calibrated, clear and consistent, contribution based partner profit allocation system. But without, necessarily, throwing out all aspects of tenure based reward with the pure “profit productivity” bath-water.

𝙁𝙪𝙧𝙩𝙝𝙚𝙧 𝙧𝙚𝙖𝙙𝙞𝙣𝙜 – John Stacy Adams’ equity theory.
𝙁𝙪𝙧𝙩𝙝𝙚𝙧 𝙩𝙝𝙞𝙣𝙠𝙞𝙣𝙜 – the difference between the partnership business model and the way partnerships distribute profits?

The recent decision of the Solicitors Disciplinary Tribunal to dismiss a claim for costs by a successful respondent has sparked a renewed discussion as to whether the ‘starting point’ that the SRA should not be ordered to pay the costs of a failed prosecution remains justifiable.

In this news alert,  CM Murray’s new SRA Professional Discipline partner Andrew Pavlovic, provides further insight on this issue, following on from his recent comments in The Law Society Gazette:

Costs in the Solicitors Disciplinary Tribunal – Time for a Rethink?

This is the most wonderful and inspiring discussion on the UN International Day of Persons with Disabilities: ‘BUILDING BACK BETTER’. Our fabulous Senior Associate Wonu Sanda, and Partner Emma Bartlett are joined on this podcast by the brilliant and inspirational Husnara Begum, a former City corporate lawyer turned leading career management specialist and skills trainer, who is an incredible and tenacious advocate for all forms of diversity and inclusion.

Drawing on Husnara Begum’s personal insights on the impact of her own disability and her experiences in the legal profession (including some very positive examples of best practice that she experienced), this podcast explores how employers, business leaders, and senior managers can better recruit, support, and promote people with disabilities in the workplace. I hope you enjoy it as much as I did:

The UN International Day of Persons with Disabilities: ‘Building Back Better’ Podcast

CM Murray LLP is delighted to share the second in their Law Firm Founder Conversations podcast series, in which Managing Partner Clare Murray discusses all things Law Firm Founder with Joydeep Hor, Founder and Managing Principal of leading Australian employment law firm and management consulting business, People + Culture Strategies (PCS).

PCS is a trusted adviser to Australian and international employers of all sizes and across all industries, advising on employment law as well as HR strategy and training on workplace issues.

Listen to the podcast here

As a graduate of the Harvard Owner President Management Program, Joydeep Hor of PCS is a deep thinker on business issues affecting law firm founders. In this podcast, Clare and Joydeep explore a wide range of strategic issues, practical experiences and personal challenges and highlights in setting up and building a thriving law firm from the ground up, including:

  • What are the qualities and skills that make for a successful law firm founder? (@1:13 mins)
  • Leadership as a founder: Balancing the challenges and opportunities of being the founder as well as a leader (@5:05 mins)
  • How to fail: Learning to embrace your mistakes and recover from them (11:58 mins)
  • The quest for maturity as a founder and business owner over the years (15:20 mins)
  • What to consider when contemplating office expansion, both domestically and internationally, and the importance of founder brand when establishing a new office (17:00 mins)
  • Do business management programmes make a difference when setting up and growing your law firm? (20:30 mins)
  • The challenges for law firm founders of balancing working ‘in the business’ vs ‘on the business’ (23:55 mins)
  • How to encourage lawyers from under-represented backgrounds to set up their own law firms (29:30 mins)
  • Financial prudence and the misperceptions around funding a start-up firm (32:40 mins)
  • It’s good to talk: The vital importance of sharing experiences, issues and strategy with other founders (34:50 mins)
  • Creating a legacy: An unnecessary added burden for founders? (37:30 mins)

We hope you enjoy listening to this episode. Please do like, subscribe and share. You can listen to the previous episode of the series, with Laura Devine, Founder and Managing Partner of leading UK and US immigration law firm, Laura Devine Immigrationhere.

If you are thinking of setting up a new law firm, or are expanding to take your firm’s growth to the next level, and would like to discuss any related partnership or employment law infrastructure issues with us, please do get in touch with Clare Murray.

We are delighted to share with you the recording of our recent Professional Practices Alliance (PPA) webinar on ‘What might the Future hold for Law and other Professional Services Firms?’, in which our expert guest speakers from the Law Society of England and Wales (LSE&W) discuss the future of Law and Professional Services firms based on the findings of their recent research into changes and uncertainties in the legal profession in England and Wales over the next 30 years, through the lens of global trade and competition.

In this webinar, you can hear Chair, Rob Millard, Director of the Cambridge Strategy Group and speakers, Dr Tara Chittenden and Dr Kion Ahadi, of the Law Society of England and Wales, discuss issues including the following:

  • How potential future change will have an impact on diversity and inclusion, particularly in more senior positions;
  • How Generation Z have begun to reshape global politics as we see a generational shift in allegiance and identity;
  • Whether the rise of machines will free up time vs threaten jobs; and
  • How, according to research carried out by LSE&W, it is expected that, by 2030, the workforce in the legal sector, including lawyers and legal support staff, will reduce by half.

Listen to the webinar here

Much has been written over the years about how difficult it is for clients to differentiate between one law firm and the next.

From a client perspective, law firms all look remarkably similar. Trust, reputation and brand generally play an unusually important role in buying professional services. Appearing in directories such as Chambers & Partners, Legal 500 and International Financial Law Review are also important as are word-of-mouth recommendations which has long been recognised to be among the most compelling means of winning new clients.

But what keeps clients loyal? What drives client relationship longevity? Except for the most complex or unique of matters, a range of firms exist from which clients can choose. Those firms are all staffed by highly competent, capable lawyers. Within ranges, all charge roughly similar fees for similar matters. All are highly attentive to service quality. Most engage in at least some form of client listening and try to mould their services and service delivery channels to align more closely with what clients want. But few have transitioned from client listening to becoming truly customer-centric.

I and John O’Connor of Deep Insight have collaborated on an article outlining how “customer experience” (CX) translates into legal services and what law and other professional service firms can do in order to develop real and sustained competitive advantage through innovative and transformational CX initiatives. It is published in the October 2021 edition of Modern Lawyer.

Click here to access a PDF of the article

CM Murray LLP is delighted to share the first in its Law Firm Founder Conversations podcast series, in which Managing Partner Clare Murray discusses all things Law Firm Founder with Laura Devine, Founder and Managing Partner of leading international immigrational law specialists, Laura Devine Solicitors (LDS), with offices in London and New York.

LDS has top tier rankings in the legal directories and Laura herself is the recipient of international awards both as an immigration specialist and as a very successful entrepreneur.

Listen to the podcast here

Watch a short video preview here

In their conversation, Clare and Laura cover a lot of ground discussing, from their first-hand experience, some of the opportunities and challenges of setting up, growing and managing a law firm, including:

  • Why set up your own law firm and why, as a founder, it is important to have a clear strategic vision and focus (@1:28 mins)
  • Reconciling the tension between protecting the culture of your firm and building its growth (@5:24 mins)
  • Self-funding vs external borrowing: What resources and funding are needed to set up and grow a law firm? (@6:54 mins)
  • The importance for law firm founders to build robust infrastructure and take external advice (@9:20 mins)
  • Issues in international growth and opening a US office (@11 mins)
  • How to encourage female and ethnic minority lawyers as future law firm founders (@14.38 mins)
  • With the benefit of hindsight as a law firm founder, what would you do differently? (@19:18 mins)
  • Managing the regulatory burden of setting up and running a law firm (@20:22 mins)
  • Handling the stress of being a founder and maintaining personal mental and physical well-being (21:30 mins)
  • Tips and helpful attributes for those considering starting up their own firm (@26:26 mins)
  • Cash is queen! (@29:30 mins)

We hope you enjoy listening to this first Law Firm Founder Conversations podcast, and if you do please do like, subscribe and share.

If you are thinking of setting up a new law firm, or are expanding to take your firm’s growth to the next level, and would like to discuss any related partnership or employment law infrastructure issues with us, please do get in touch with Clare Murray.